Secure arrival & collection
Children should only leave with authorised adults, supported by clear family communication and collection records.
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Safeguarding & wellbeing
Safe children can learn freely.
A caring school culture depends on clear routines, attentive adults, respectful relationships, and families who know how safety concerns are handled.
Our safety promise
Protection is part of every moment, not a separate activity.
Safety includes the environment children enter, the adults around them, how information is handled, how emotions are supported, and how concerns are escalated.
Policy noteThis page presents recommended public commitments. Before production launch, school management should review it against actual procedures, identify named safeguarding leads, and publish formally approved policy documents.
Illustrative stock photograph; not Kids Palace staff or pupils.
Everyday commitments
What families should be able to expect.
Attentive supervision
Learning spaces, transitions, play, meals, and rest require active, age-appropriate adult supervision.
Health information
Families should share allergies, medical needs, emergency contacts, and changes that affect a child’s care.
Prepared responses
Staff need clear procedures for incidents, first aid, emergencies, documentation, and family notification.
Respectful behaviour
Children deserve guidance that protects dignity, encourages self-regulation, and never relies on humiliation.
Clear accountability
Concerns should be recorded, escalated, reviewed, and handled according to current school policy and Kenyan requirements.
Safety questions
Ask until you feel confident.
Safeguarding information should be clear, current, and easy for every family to access.
Families should provide an approved collection list and notify the school of changes through the agreed communication channel. The exact identification and handover procedure must be confirmed with school management.
Visit, observe, and ask us about safety.
Come meet our teachers, explore our classrooms, and experience the warmth of Kids Palace for yourself.
Book a school visit